Built by Recruiters, for Recruiters.

Who We Are

Augment Offshore Solutions (AOS) helps recruitment agencies build reliable offshore capability,
the kind that saves time, strengthens delivery, and scales revenue without adding local headcount.

We’re not an outsourcing agency. We’re a recruitment operations partner.

Our mission is simple: help recruiters spend more time recruiting

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40+
Trusted by Recruiters across australia & New Zealand

Why many agencies feel stuck

Most recruitment leaders don’t start out thinking I need offshore support.

You just noticing the signs: long days spent formatting resumes, chasing references, updating CRMs, and managing inboxes instead of speaking with clients or candidates.

Over time, delivery slows, margins tighten, and consultants burn out doing work that doesn’t move the needle.

That’s usually when you start asking:

“What if someone else could handle the repetitive work — properly — so we can focus on revenue?”

Where AOS fits in

AOS exists to make that possible.

We help recruitment agencies across Australia and New Zealand build reliable offshore capability, not by outsourcing tasks, but by embedding trained Recruitment Virtual Assistants (VAs) who understand how agencies work.

Our team are recruiters first. We know what “good” looks like in candidate sourcing, CRM management, and shortlist delivery.

That’s why every VA we place is perfectly matched to your needs.

Is a Recruitment Virtual Assistant Right for Your Agency?

Start with a simple question:
Where does your team’s time actually go?

If your recruiters are spending more time updating systems than speaking with candidates, you’re not short on talent — you’re short on leverage.

The early signs

You might be ready for offshore support if:
Pipelines look healthy, but roles take longer to fill because of admin load.
Consultants are working late formatting resumes or logging notes.
Your database is out of date or duplicate-ridden.
Clients are waiting on shortlists you could have sent days earlier.
Growth has stalled because delivery, not demand, is the constraint.
It could even be that you have more ideas than you have the capacity to deliver on.

Why agencies hit this wall

Recruitment is process-heavy by nature. Every role involves data, documentation, and coordination that doesn’t need senior recruiter time.

As teams scale, these tasks multiply. The result is predictable: consultants burn hours on low-value work and leaders hire more people instead of creating better systems.

That’s where structured offshore support changes the equation.

What a Recruitment VA can really do

A Recruitment VA isn’t just an assistant, they’re a delivery partner trained in recruitment admin, sourcing, and CRM hygiene.

With the right structure, they can:
Format resumes and build candidate packs that meet client standards.
Post jobs, screen responses, and keep candidate data clean.
Manage inboxes, interview scheduling, and compliance tracking.
Run LinkedIn searches and build longlists for live roles.

How to know you’re ready

Ask three questions:

1. Are your recruiters spending 25%+ of their week on non-billable admin?

2. Are client deliverables slipping because of bandwidth, not skill?

3. Would one more productive day a week, per recruiter, move the needle?

If the answer is yes, you could add 30+ hours of productivity to your team, both saving time and allowing you to build better systems.

A Recruitment VA might isworth exploring.

Our Approach

AOS is a team of experienced recruiters, operations specialists, and offshore talent assessors who’ve spent years inside agency environments.

We combine onshore recruitment expertise with offshore delivery systems — bridging the gap between what agencies need done and what gets done well.

What changes when you hire right

Recruiters regain 10–15 hours a week for client work and sourcing.
Agencies see faster shortlists and fewer admin errors.
Leaders can scale delivery without extra desks, salaries, or risk.
The business becomes quieter, calmer, and more predictable.
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We partnered with Heath and his team to appoint a Talent Acquisition Manager (VA), and the experience was great from start to finish. What stood out most was his open and honest feedback on our requirements. He constructively challenged elements of the brief and helped us clarify what we genuinely needed, something we had not been able to achieve with other agencies. Because his team works consistently within this talent pool, they have strong familiarity with candidate motivations and market dynamics. We received a high-quality initial shortlist within a week, with candidates well aligned to our capability requirements and ways of working. What has been most valuable, however, is the post-placement support. Heath and his team continue to make themselves available to both client and candidate well beyond the placement. If you are looking for a recruiter who understands this talent market deeply, provides candid advice, and stays engaged beyond the contract, Heath and his team are a strong partner to work with.
Think you might be ready?

If your recruiters are spending more time managing admin than managing clients, you might already be at the point where a Recruitment VA makes sense.

Let’s explore what that could look like for your agency.

Explore our Services

We don’t just create; we innovate. Every project reflects our commitment to quality, delivering solutions that elevate brands and maximize success.

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Hire a Recruitment VA

We run search, skills tests and references so you hire a proven assistant in 2–4 weeks—freeing consultants to spend more time with clients and close more roles.

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Onboarding

We set the first 30–60 days: clear goals, simple SOPs for search, notes, safe access and on-desk coaching. Your assistant delivers usable shortlists quickly with less hand-holding.

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Delivery & Operations

We give you a weekly cadence, quality checks and a one-page report. Shortlists land when promised, accuracy goes up, and you spend less time managing and reworking.

FAQs

Honest answers to common questions. Everything you need to know—no fluff, just facts.

How long does it take to hire a VA?
What’s included in the AOS service?
Do I pay AOS or the VA?
What if the VA doesn’t work out?
How do you ensure quality and performance?
How do you train VAs to work with Australian clients?
What hours do AOS VAs work?
What support does AOS provide after placement?
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